Explore Relay & Quay

Dispatch notes

Dispatch notes

Twelve original articles about cargo records, receiving decisions and the limits of a useful plan. Written by the fictional Relay & Quay planning desk.

Page 1 of 2 · Six of twelve original articles

Receiving workspace with packed boxes, handling tools and a clipboard.
Receiving workspace with packed boxes, handling tools and a clipboard.

The dimensions that belong in a freight enquiry

Measure the packed piece, keep the units visible and separate volume from a promise that the load will fit.

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Receiving workspace with packed boxes, handling tools and a clipboard.
Receiving workspace with packed boxes, handling tools and a clipboard.

Give the exception a decision owner before departure

A contact list is useful only when the next person knows which decision they are authorised to make.

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Receiving workspace with packed boxes, handling tools and a clipboard.
Receiving workspace with packed boxes, handling tools and a clipboard.

Design the packing list for the team that receives it

The best reference is one that still identifies the right piece after it has crossed several organisational boundaries.

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Receiving workspace with packed boxes, handling tools and a clipboard.
Receiving workspace with packed boxes, handling tools and a clipboard.

A shared-load enquiry needs more than a cubic-metre total

Consolidation adds handovers and decisions that deserve their own space in the plan.

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Receiving workspace with packed boxes, handling tools and a clipboard.
Receiving workspace with packed boxes, handling tools and a clipboard.

What an air-cargo timing example leaves outside the flight

A short airport movement can sit inside a much longer chain of preparation, release and receiving decisions.

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Receiving workspace with packed boxes, handling tools and a clipboard.
Receiving workspace with packed boxes, handling tools and a clipboard.

The connection is a cargo handover, not a line on a map

A combined-mode plan needs compatible equipment, a transfer record and an owner for the missed-connection decision.

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